Contract/Subcontracting/Outsourcing services

If your business involves outsourcing services, provision of hired labour or fulfilment of contract operations by the orders of your clients, its success depends on minimising your costs, expanding your services territorially, better control and monitoring of your contract staff, and due and diligent submission of adequate reports to your clients.

You may think that in the real world these goals cannot be achieved without huge investments?

However, there is a cost-effective alternative: the DigSee SURE out-of-the-box solution will solve the above tasks and help to expand your business.

You may start small: install the office version of DigSee SURE, and for minimal costs you will get an opportunity to create forms quickly and to set rules for filling them in. Even at the first stage, due to fast input of error-free questionnaires, you will enjoy a cost reduction and obtain a reliable accounting database without any significant investment in such automation. As the next step, with little effort, you extend the full power of the DigSee SURE solution to your workers in the field on handheld computers.

Means of regional expansion

DigSee SURE offers your field staff and contract workers a cost-effective mobile solution with remote information exchange. No more unnecessary visits to the central office. The research or survey forms designed for your clients, as well as accounting forms for your representatives, are transferred remotely to your representatives' Palm organisers either wirelessly or over ordinary phone lines.

Possibility to develop an accounting form, survey form or questionnaire for a new client and a new type of operation in the shortest time with no special skill requirements

First of all, it is noteworthy that the office version of DigSee SURE allows one to create a template of any questionnaire very fast and conveniently. The difference at this stage from other software packages designed for preparing questionnaire templates is that DigSee SURE is oriented on fulfilment of definite tasks, namely question-by-question preparation of a questionnaire, and therefore a questionnaire template is elaborated in the shortest terms. During the template elaboration you can see all the available options and possible types of questions, and thus you do not need any special training to start developing a questionnaire.

Moreover, when preparing the questionnaire template, you can set special rules which would not allow any input errors. For your questions you can set a control of allowed intervals (syntactical control), specify where the answers are mandatory or optional, set "smart" navigation through the questionnaire depending on the answers of the respondent, and logical rules which will allow one to find mismatches in the form input or "lapses of logic" in the respondent's answers directly during the input process.

Reduction of survey preparation time due to incorporation of the earlier experience

DigSee SURE allows you to store in the system all templates of questionnaires and forms which you have ever created. Thus, you can easily copy any of the earlier used questionnaires and make "cosmetic" modifications in order to satisfy current requirements. Creating a template in the image and likeness of an existing one can now take just a few minutes!

Dramatic cost reduction on training of your contracting network and field staff on new accounting forms, research or survey questionnaires

The prepared templates of accounting forms, research or survey questionnaires already contain everything required for the respective data entry. The rules which will not allow the operator to enter incorrect information, transitions or "skip patterns" which minimise the time of the interview, logical rules which allow to verify the respondent's answers or their logical consistency during the interview, both the question and the comments for the interviewer — all this is immediately accessible to your field staff. They would need practically no training to start working with the new questionnaire or form.

Possibility of immediate generation of detailed reports for your clients

In a few minutes, all remotely entered forms are transferred to the central office, where they can be effectively merged in DigSee SURE and immediately submitted to the client. Moreover, all received data can instantly be exported into Microsoft Excel or other software packages, as well as submitted to the client as text and .csv files.

Service quality improvement / minimisation of input errors

The DigSee SURE solution leaves an operator no other option but to enter the information correctly! Special control rules, repeated input options, automatic data copying, control of allowed intervals and "smart" navigation through the form or questionnaire — such a combination makes it possible to minimise the losses of your company related to input data error correction. Moreover, you can take advantage of the possibility to set special logical rules in the descriptions of your forms and questionnaires, which will notify your representative about a "logic inconsistency" of the client or about input errors detected during his/her meeting with that client.

Service quality improvement due to multipurpose Palm applications

As soon as you acquire the Palm SURE solution for mobile input of questionnaires and forms, you can enjoy the full range of Palm organising capacities: scheduler, alarm clock, calculator, electronic notepad, e-mail and a lot of other handy built-in solutions.

Low automation costs. Reliability

The Palm personal organiser is presently the best-selling organiser in the world due to its unique combination of high quality and reliability with low cost. This gives you a possibility to automate all your workers at amazingly low costs.

You will get an opportunity for effective management of your field staff

An authorised manager decides which questionnaire should be transferred into the handheld of which particular mobile representative. Moreover, questionnaires received from different representatives can be stored in different arrays of questionnaires, which gives you a possibility to evaluate the survey quality and the scope of work of each particular representative separately.

Moreover, why not prepare your internal reports as forms and have your field staff enter their daily reports in such a form? In this case, you will have effective monitoring of the daily activities, whereabouts, results and expenses of your field staff!

A short list of benefits you can enjoy by using the DigSee SURE solution

  • Means of regional expansion.
  • Possibility to develop an accounting form, survey form or questionnaire for a new client and a new type of operation in the shortest time with no special skill requirements.
  • Reduction of survey preparation time due to incorporation of the earlier experience.
  • Dramatic cost reduction on training of your contracting network and field staff on new accounting forms, research or survey questionnaires.
  • Possibility of immediate generation of detailed reports for your clients.
  • Service quality improvement / minimisation of input errors.
  • Service quality improvement due to multipurpose Palm applications.
  • Low automation costs. Reliability.
  • Opportunity for effective management of your field staff.

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Tell us about your task — we will pick the DigSee SURE modules you need and help you roll them out.

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