Thus, the success of your pharmaceutical business depends first of all on the management and monitoring of your field staff network, as well as on the efficiency of your workers' co-operation with doctors and customers' representatives (pharmacies and other organisations).
We can provide you with a cost-effective solution suitable for implementation in a few days, which will give your workers in the field a possibility to reduce the time of a visit, and give you means for dynamic monitoring of the market and control of your representatives' work activity practically in real time.
DigSee SURE will allow you to develop account forms and questionnaires in the central office and speedily transfer them to your field representative, who may fill these in directly during a meeting with a customer. Moreover, the DigSee SURE solution will allow you:
Improvement of the efficiency of your workers in the field due to optimisation of operating time with simultaneous quality improvement
When having a business meeting with a doctor, your representative will have an opportunity to enter the data on the efficiency of pharmaceutical materials/drugs directly during this meeting, thus reducing the time of data input and processing. During this meeting some materials and drugs will be transferred to the doctor for dissemination, and the respective list checked in the representative's database. Then a questionnaire, designed for doctors or drugstores in order to evaluate the efficiency of certain drugs or market demand, can be filled in. Finally, a short report on the meeting conducted will be entered into the handheld.
Any result of the work activity of your representative can be recorded into his (her) PALM handheld speedily and effectively as an account form. And, what is most important, all this information can be transmitted in a few seconds through wireless mobile communication to the central office. Thus, the central office will get a possibility to consolidate the data obtained into the form required for analysis and immediately analyse the results. DigSee SURE will allow you to conduct more qualitative analysis of the market, to improve your prediction and increase your profitability.
You will get an opportunity for effective management of your field staff
An authorised manager decides which questionnaire should be transferred into the handhelds of which particular mobile representative. Moreover, questionnaires received from different representatives can be stored in different arrays of questionnaires; this gives you a possibility to evaluate the survey quality and the scope of work of each particular representative separately.
Moreover, why not prepare your internal reports as forms and order your field staff to enter their daily reports in such a form? In this case, you will have effective monitoring of the daily activities, whereabouts, results and expenses of your field staff!
Insofar as your field staff can minimise visits to the central office in order to "touch base":
You can expand the network of your regional representatives/commercial agents.
Low automation costs. Reliability
At present, the PALM personal organiser is the best-selling organiser in the world due to its unique combination of high quality/reliability and low cost. This gives you a possibility to automate the operation of all your workers at amazingly low costs.
Dramatic cost reduction on training your contracting network/field staff on new account forms, research or survey questionnaires
The prepared templates of account forms, research or survey questionnaires already contain all the issues required for the respective data entry. The rules which will not allow the operator to enter incorrect information; transitions or "skip patterns" which minimise the time of the interview; logical rules which allow verifying the respondent's answers or logical consistency during the interview; the possibility to enter both a question and comments for the interviewer — all this is immediately accessible to your field staff. They would need practically no training to start working with a new questionnaire or form.
Service quality improvement due to multipurpose PALM applications
As soon as you acquire the Palm SURE solution for mobile input of questionnaires and forms, you can enjoy the full range of PALM organising capacities: scheduler, alarm clock, calculator, electronic notepad, e-mail and a lot of other handy built-in solutions.
Solution which is always at your fingertips
Field representatives furnished with the Palm SURE solution would enjoy the customers' preference, because at any time and in any place they have a possibility to fill in the results of their meeting with the client. A PALM solution always fits one's shirt pocket or a purse.
Below is a short list of benefits that you can enjoy by using the DigSee SURE solution
- Improvement of the efficiency of your workers in the field due to optimisation of operating time with simultaneous quality improvement.
- DigSee SURE will allow you to conduct more qualitative analysis of the market, to improve your prediction and increase your profitability.
- You will get an opportunity for effective management of your field staff.
- You can expand the network of your regional representatives/commercial agents.
- Low automation costs with high reliability.
- Dramatic cost reduction on training your contracting network/field staff on new account forms, research or survey questionnaires.
- Service quality improvement due to multipurpose PALM applications.
- Solution which is always at your fingertips.