Mobile SURE

The Palm SURE mobile system delegates the full power of the SURE system to your remote representatives and field staff.

The impact of this solution on business development cannot be too strongly emphasised.

This solution gives you true mobility. The mobile solution is too handy for your palm to ever return to the cumbersome paper routine when preparing and processing your forms and reports.

Moreover, modern technologies of data transfer will allow your staff to transmit all filled questionnaires, forms and reports remotely without visiting your office. Such a fabulous concept has turned into a real and tangible product, which produces fabulous yields.

• It allows you to conduct an express population survey in various regions with the results obtained, processed and summarised in a few hours!
• The required form (e.g. an insurance form) can now be filled in in real time during a meeting with a client, while your handheld provides a simultaneous and automatic check-up of the semantic and logical correctness of the information input.
• Field representatives will find it easy and quite handy to provide daily reports on their work by filling in the results of their visits to clients.
• When conducting marketing research of particular shops by order of large-scale companies, you wouldn’t bear any costs on mail delivery for the form transfer or recruit any office staff for the input of these questionnaires.
• Office managers can monitor the work of their field staff by their reports, hire occasional workers for jobs that require filling in questionnaires and forms, organise work with visitors for the purposes of social services — and a lot of other options!

Let us see what exactly can be provided by the Mobile SURE solution.

Simultaneous improvement of field staff productivity and quality

Now the process of filling in questionnaires and forms would not be postponed, but conducted during your interview with a client or respondent. It is so convenient to fill in a form built in the question-answer mode in real time, when it is still possible to obtain more specific information or correct logical errors!

Moreover, with no desk space required to fill in a paper form, the interviewer gets more flexibility and input speed. Mobile SURE supports the same input quality as the office system, thus providing a simultaneous improvement of labour productivity and quality.

Company income increase due to time savings in office data processing

The Mobile SURE software allows all the latest versions of templates and questionnaires to be received by the mobile device, as well as all filled questionnaires to be transferred to the office in a few seconds. Thus, it is possible to transmit the questionnaires both via modem and landline phone lines and via a wireless connection. The Internet connection will also allow you to synchronise the data with your office without bearing the costs of long-distance phone calls. As one of the simplest solutions for data transfer, you may just insert your Palm device into a desktop synchronisation cradle.

Mobile staff management

The Mobile SURE software is fully administered from the office. Only at the office-installed workplace can one set up the list of users authorised to use the system remotely. Then the system administrator sets the list of templates of questionnaires and forms which will be accessible to these remote users. On the other hand, all filled forms and questionnaires are stored in the office separately for each sender, which makes it possible to check the data of each particular remote representative.

Cost-effective solution. Quick and risk-free return on investment in technology

Handhelds are now available for a price below 100 US dollars. Mobile SURE software can be installed on practically any handhelds from diverse manufacturers. This insures your investments in technology, because you purchase a software solution and do not depend on the hardware producer.

Palm handhelds are increasingly used as daily organisers (lists of contacts, schedules, timetables, e-mail, etc.) and become an integral part of any business management. Such multipurpose applications minimise one’s hardware investments, but an actually drastic cost reduction is achieved when you install the Mobile SURE software: questionnaires are simultaneously filled in, entered into the mobile device, checked and remotely synchronised.

In this case, service quality improves especially because you concentrate all the functionality of Desktop SURE in a pocket-sized handheld device — thus, all questionnaires are entered easily and conveniently with automatic navigation, as well as a check-up of the semantic and logical correctness of the input. See DesktopPC/Notebook SURE.

All the basic functionality of the “large” system oriented on questionnaire input is fully supported by a “small” handheld.

Finally, field staff would require no more than one introductory lecture to start using this system. This is achieved by a smart Touch Screen interface designed for common users instead of “computer wizards”. The user can see and use all capabilities presented on the screen, and the software smoothly “walks the user through the menu” from one function to another.