And the importance of correct processing of these forms cannot be overestimated, insofar as forms represent the interests of real people. On the other hand, social services feel obliged to help visitors in filling in these forms. And, finally, workers of municipal services in field conditions need to fill in the results of their work activity, task orders and reports, which also involve filling in forms.
There is an easy-to-use, ready-for-implementation DigSee SURE solution, which can help to fix all the above tasks with a simultaneous increase of mobility and reduction of feedback time.
You can make an impressive jump to mobility of your staff with minimum expenses and a simultaneous significant improvement of the quality of services/operations.
DigSee SURE will provide error-free input of numerous forms and questionnaires with a significant quality improvement and reduction of input/processing time
If you need to enter a plenty of forms or questionnaires at your office without errors (for example, those received by mail), the Network SURE solution can help you to reduce the input time and expenses with a simultaneous reduction of the number of errors made by operators. These forms can be of practically any type: tax returns, claims for social assistance, passport application forms, driving licence forms and others. The distinctive feature of the proposed software is that rather than representing a paper form on the computer screen, it envisages an optimised "answer after answer" input process.
What makes the input of forms and questionnaires error-free?
- First of all, support of automatic navigation through a questionnaire depending on the answer of the respondent. For example, if the person answered that he (she) is unemployed, after input of this answer by the operator the system would skip the next questions irrelevant to the unemployed and pass to the block of questions for the unemployed.
- Set-up of special rules for checking the allowed data intervals. For example, the age of any respondent would hardly exceed 150 years, and therefore the program will block this input.
- A possibility to check the logical integrity of the input data by setting logical rules for the questionnaire.
- Setting up fields of mandatory or optional input.
- A possibility to enter comments to questions.
- Support of all types of questions.
- A possibility to use reference tables (for example, occupational codifier tables) during input and to search through them effectively.
- A possibility of using special input attributes which guarantee input correctness, such as a request of repeated input (e.g., repeated input of the social insurance card number, which is critical information).
What makes the input convenient?
- Data entry optimisation due to fast input using only the keyboard.
- A possibility to enter answers by checking available options with the mouse.
- A possibility of simultaneous operation by several operators for the input of questionnaires using one database located on the server.
- A possibility of reviewing logically incorrect and correct questionnaires.
- Easy-to-use search/store/transfer options for the filled questionnaires and forms.
- The developed system of reports.
All these features make DigSee SURE quite indispensable for the input of questionnaires.
DigSee SURE is an indispensable assistant of social workers both at the office and in the field
Insofar as the Palm SURE solution is installed on a PALM handheld organiser furnished with wireless network capabilities, it becomes an indispensable office assistant of a social worker. The latter is no longer tied up to his (her) desktop and can communicate with the visitor more freely, simultaneously entering answers into the handheld. This is handy, simple and error-free!
Before asking a question, the social worker can see each question and comments to it, if any, as well as all available options of the respective answer. The interview is conducted quite informally, and it is practically impossible to make an input error, because the handheld automatically controls the quality of the input information. Depending on the answers obtained, the handheld provides navigation ("skip") to the following question, and therefore it is impossible to ask irrelevant questions.
Moreover, when the interviewing is over, the questionnaire will be automatically checked for logical consistency and, in case logical mismatches are detected, the interviewer can immediately, while the respondent is still present, repeat the respective question and correct the questionnaire. You will receive better results in a shorter time, and you sharply reduce costs. You would not need to organise secondary-stage data input anymore — questionnaires are entered into the computer when it is necessary: during your meeting with a visitor.
Support of operations of municipal services
The Palm SURE solution will give true mobility to your employees.
This pocket-sized solution is always at hand; it requires only a few minutes to provide results of operations performed or an inquiry on realisation of operations, and to transmit these to the central office — it will open quite a new life to your city management.
You can see how Palm SURE can assist in automating the operation of the transport municipal service (research and management of a transport municipal service).
DigSee SURE will support automation of the population survey for the State Statistical Bureau
For more detailed information see the section "Input of sociological questionnaires" here.
More safety for social workers
Unfortunately, the world we live in is not ideal: too many localities are quite unsafe and unfriendly to outsiders. A person with an expensive-looking notebook is exposed to unjustifiable hazard in such localities. On the other hand, demonstration of such "red tape" attributes as paper forms provokes animosity and, sometimes, even aggression.
Therefore, an option of furnishing social workers with a very cost-effective PALM organiser, which can be hidden in a shirt pocket or in a purse, will guarantee more safety to them.
DigSee SURE will assist you to get impressive results with minimal efforts
Social services are focused on the interests of common citizens. It would be in the interests of any social worker to achieve an impressive improvement of his/her services and expect the respective endorsement from the management. The possibility of personal career growth due to implementation of our solution should be quite a good incentive for choosing the DigSee SURE system by social workers.
You can see how DigSee SURE can assist in automating the operation of the transport municipal service here.
Below is a short list of benefits that you can enjoy by using the DigSee SURE solution
- You can make an impressive jump to mobility of your staff with minimum expenses and a simultaneous significant improvement of the quality of services/operations.
- DigSee SURE will provide error-free input of numerous forms and questionnaires with a significant quality improvement and reduction of input/processing time.
- DigSee SURE is an indispensable assistant of social workers both at the office and in the field.
- Support of operations of municipal services.
- DigSee SURE will support automation of the population survey for the State Statistical Bureau.
- More safety for social workers.
- DigSee SURE will assist you to get impressive results with minimal efforts.